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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luis Jasso

Luis Jasso

March 5, 2025

5  out of  5
rating by Luis Jasso
"They handle my commercial and personal policies and they are great to work with! They are professional and really good at what they do, I cant recommend them enough. Thank you!"
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Anne

February 28, 2025

5  out of  5
rating by Anne
"Alyssa Lazzaro was extremely professional. She answered all of my questions on both auto and home insurance, and promptly send me quotes on both."
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Jhoana Hernandez

February 25, 2025

5  out of  5
rating by Jhoana Hernandez
"Customer service is top tier. Available for any questions or concerns."
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Danielle Nelson

February 6, 2025

5  out of  5
rating by Danielle Nelson
"Alex has been incredibly helpful in answering all of my questions! Thank you, Alex!"
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David Witry

February 3, 2025

5  out of  5
rating by David Witry
"The Gary Lemenager State Farm Agency team does a great job recommending the right insurance coverage for my home, cars and umbrella policy. Gary & the team are alway available for calls & respond quickly to emails. I rate themFive Stars! Thank Gary & team."
We responded:
"David, it is our pleasure to assist you in your time of need. We look forward to supporting your insurance needs in the future! Thank you! - Gary"
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Paula M Galarza

January 24, 2025

5  out of  5
rating by Paula M Galarza
"Great services helped me save lots of money on my renew. Thanks Alex Hernandez for taking the time to explain every detail and guide me step by step."
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Tasha Wheeler

January 22, 2025

5  out of  5
rating by Tasha Wheeler
"Definitely recommend Alex Hernandez of Gary Lemenager’s team. Not only did he help save me $100 dollars a month on my auto insurance he provided me with excellent customer service, offered me life insurance and went over all benefits and coverage options. Thank you so much."
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Carline Crumb

January 22, 2025

5  out of  5
rating by Carline Crumb
"This agency is amazing they answered my call they return calls when requested they answered all my questions and gave us what we needed Marco Rodriquez is fantastic John and Carline Crumb"
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Victor Estrada

January 22, 2025

5  out of  5
rating by Victor Estrada
"Luis was an amazing rep that helped with setting up auto insurance. Top notch customer service!"
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Xochilt Alvarez

January 20, 2025

5  out of  5
rating by Xochilt Alvarez
"Excelente servicio y muy buena aseguranza. Gracias a Luis F. Barrios por un buen trato y por su amabilidad. Se los recomiendo"
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Maximo Landa

January 6, 2025

5  out of  5
rating by Maximo Landa
"Un buen servicio muy atento el senor Luis"
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Mary Lueders

January 3, 2025

5  out of  5
rating by Mary Lueders
"I have been with this agent and his staff for many years. They have always been helpful with any needs or questions we have"
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Bernie Andersen

December 13, 2024

1  out of  5
rating by Bernie Andersen
"I did write a good review for this agency a few years ago. I even received a call from Judy their office manager thanking us for our business (that was a couple of years ago) which I appreciated being a long standing customer . Since then something has been wrong within State Farm's management to be among the leading insurances to deny claims. Our roof was denied of being repaired after a storm by their adjustor. NOTE DATE OF LOSS FEBRUARY 2024!!!!!! It was like pulling teeth to work through getting a fair appraisal of the awning damage (state farm gave us a ridiculous estimate). I kept sending them estimates from local awning manufacturers showing they were way off on their estimate for repair. I sent numerous messages, & spoke with numerous people at this office but I was the one following through so why have an agent? Finally, after speaking with an excellent adjustor, Michelle Lilly, who apologized for the delay and response from home office, State Farm finally upped their estimate & issued us a check to have the awnings repaired. Had it not been for this adjustor, this wouldn't have happened. I submitted copies of our paid bills so that Gary could forward to the home office so we could close out the file and receive our depreciation check for work completed. Well they dropped the ball again. Now when I called about my email and scanned receipts for completed work(November 20th) the copies couldn't be located in Gary's email. (he was at a conference) So their new agent Luis asked me resend to him and he'd call me back. After not hearing from him I called to find out he was on vacation? I'm all for vacation time but can't someone get back to the customer to let them know the status? Thanks for the follow through. I'm tired of fighting on this claim. I will change insurances after January, homeowners and 3 auto's. A claim since February? Way too long, lack of follow through, I guess they don't care if someone switches insurances, where's that call from Judy now?"
We responded:
"Bernie, thank you for recommending our State Farm Agency! I'm pleased to hear your home and Auto needs have been served! - Gary"
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Beth Steinberg

December 12, 2024

5  out of  5
rating by Beth Steinberg
"Alex Hernandez and Gary Lemanager were amazing. When I spoke with Alex we got my car, condo and umbrella policy the same night I spoke with Alex. It was such a pleasure working with Alex and getting me everything I needed and I have to say that Alex was able to save me quite a bit of money per year through my bundle of insurance. I will highly recommend Alex and Gary for anyone that is looking for insurance."
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Giovanni Saines

November 13, 2024

5  out of  5
rating by Giovanni Saines
"Wonder staff. They are knowledgeable and helped with every step of the process from getting insurance to filing claims. Streamlined every thing I needed highly recommend them and their wonderful staff. Thank you."
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Michael l Charmoli

November 7, 2024

5  out of  5
rating by Michael l Charmoli
"The people there are so kind very considerate and very understanding you cannot Get any better service Thank you all At State Farm and thank you Alyssa Lazzaro your the best 👍"
We responded:
"Michael, our team is proud to serve you and your insurance needs. Alyssa and I look forward to serving you for many years to come! - Gary"
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Malgorzata Puzanowska

October 7, 2024

5  out of  5
rating by Malgorzata Puzanowska
"ELIN OMAR HERNANDEZ- Sales Manager - The Best Agent I ever had !!!!!"
We responded:
"Malgorzata, we are glad that we have exceeded your expectations! We look forward to assisting you again in the future. We specialize in auto, home and life insurance. We would love to assist your family and friends as well. Enjoy the day, Gary Lemenager State Farm Agency"
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Juan Lopez

October 1, 2024

5  out of  5
rating by Juan Lopez
"Agradable servicio y atención⭐️"
We responded:
"gracias por tu reseña. Trabajamos duro para ayudar a brindar un excelente servicio a nuestros asegurados. Agradecemos la oportunidad de ayudar a otros con su seguro de automóvil, seguro de hogar, seguro de inquilinos o seguro de vida. Llámenos al 630-628-0700. Saludos, Gary Lemenager - Agente - State Farm - 630-628-0700"
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Joan Klobnak

October 1, 2024

5  out of  5
rating by Joan Klobnak
"I had the privilege of talking with Luis Berrios who took great care of my needs. He was knowledgeable, polite and was just such a pleasure to speak with."
We responded:
"Joan, I am glad to hear that Luis has been able to help you with your questions and concerns. We take great pride in helping our customers. If you know of anyone else who might be interested in life insurance, auto insurance or home insurance please have them give us a call and we would be glad to help them out as well. Enjoy the day, Gary Lemenager - Agent - State Farm."
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M. M.

September 23, 2024

5  out of  5
rating by M. M.
"Been with SF for many years... And won't change! The customer service i receive from the agents at my local office is always on point."
We responded:
"I am very glad that we are able to provide a high level of service for you. We appreciate your business and please don't keep us a secret.....we are looking for other good customer just like you! We are here to help with auto, business, condo, home and life insurance. Enjoy the day, Gary Lemenager - Agent - State Farm - 630-628-0700"
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Juan Fuentes

September 20, 2024

5  out of  5
rating by Juan Fuentes
"Para ser honesto ami m gusta el servicio que dan m asisten amablemente y responden amis preguntas y necesidades los felicito muchas gracias"
We responded:
"Agradecemos mucho su honestidad y consideración de escribir su comentario. Estamos dispuestos a continuar en nuestro buen servicio al cliente y muchas gracias por la oportunidad de poder servirle personalmente."
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dave braakman

September 9, 2024

5  out of  5
rating by dave braakman
"Gary and his staff are quick to respond and understand exactly what I need."
We responded:
"Dave, thank you for taking a minute to let us know how we are doing. We love helping customers with their insurance needs. We welcome the opportunity to help people with their car, home, condo, renters or life insurance needs. Enjoy the day, Gary Lemenager - Agent - State Farm Addison"
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Joseph Laraia

September 6, 2024

5  out of  5
rating by Joseph Laraia
"Payment"
We responded:
"Joseph, Thank you for the 5 Stars! We appreciate your confidence. If you know of anyone else who is looking for a GREAT service team to help with auto, home, condo or life insurance please let them know we are here to help. Enjoy the day, Gary Lemenager - Agent - State Farm Addison - 630-628-0700"
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Jorge Rivera

September 4, 2024

5  out of  5
rating by Jorge Rivera
"Luis Barrios has been an excellent agent. He's always been very helpful."
We responded:
"Jorge, thank you for letting us know that you appreciate the level of service that Luis has been providing! Our entire team strives to assist our customers with great service at a great price. If you know of anyone who might be looking for life insurance, car insurance or home insurance please don't hesitate to let them know about our office and we would be glad to help them. Regards, Gary Lemenager - Agent - State Farm - 1250 W. Lake St, Addison, IL 60101. Serving Dupage, Cook, Lake Will Counties."
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Maria Exarhoulias

August 21, 2024

1  out of  5
rating by Maria Exarhoulias
"Terrible customer service! I’ve been trying to communicate for weeks and no one calls me back to give me answers why they’re raising prices . Everyone has a different reason and oh yes we will have someone call back . Wow after so many years with this agency this is the service that we get the last few months. Good job everyone cause I’ve spoken to just about everyone in there band everyone’s answer was yes let me take a look and I’ll get back to you 😂 wow just wow , what a shame especially being State Farm"
We responded:
"Maria, I am so sorry. We are normally known for our exceptional attention to detail, and we regret that we missed the mark. I am glad that we were able to resolve your issue when we spoke on the phone today. Please let us know if you have any other questions or concerns. If you know of anyone looking for auto, home or life insurance please let us know. Enjoy they day, Gary Lemenager"