State Farm® Insurance Agent Gary Lemenager

"Un buen servicio muy atento el senor Luis"

"I have been with this agent and his staff for many years. They have always been helpful with any needs or questions we have"

"I did write a good review for this agency a few years ago. I even received a call from Judy their office manager thanking us for our business (that was a couple of years ago) which I appreciated being a long standing customer . Since then something has been wrong within State Farm's management to be among the leading insurances to deny claims. Our roof was denied of being repaired after a storm by their adjustor. NOTE DATE OF LOSS FEBRUARY 2024!!!!!! It was like pulling teeth to work through getting a fair appraisal of the awning damage (state farm gave us a ridiculous estimate). I kept sending them estimates from local awning manufacturers showing they were way off on their estimate for repair. I sent numerous messages, & spoke with numerous people at this office but I was the one following through so why have an agent? Finally, after speaking with an excellent adjustor, Michelle Lilly, who apologized for the delay and response from home office, State Farm finally upped their estimate & issued us a check to have the awnings repaired. Had it not been for this adjustor, this wouldn't have happened. I submitted copies of our paid bills so that Gary could forward to the home office so we could close out the file and receive our depreciation check for work completed. Well they dropped the ball again. Now when I called about my email and scanned receipts for completed work(November 20th) the copies couldn't be located in Gary's email. (he was at a conference) So their new agent Luis asked me resend to him and he'd call me back. After not hearing from him I called to find out he was on vacation? I'm all for vacation time but can't someone get back to the customer to let them know the status? Thanks for the follow through. I'm tired of fighting on this claim. I will change insurances after January, homeowners and 3 auto's. A claim since February? Way too long, lack of follow through, I guess they don't care if someone switches insurances, where's that call from Judy now?"

"Alex Hernandez and Gary Lemanager were amazing. When I spoke with Alex we got my car, condo and umbrella policy the same night I spoke with Alex. It was such a pleasure working with Alex and getting me everything I needed and I have to say that Alex was able to save me quite a bit of money per year through my bundle of insurance. I will highly recommend Alex and Gary for anyone that is looking for insurance."

"Wonder staff. They are knowledgeable and helped with every step of the process from getting insurance to filing claims. Streamlined every thing I needed highly recommend them and their wonderful staff. Thank you."

"The people there are so kind very considerate and very understanding you cannot Get any better service Thank you all At State Farm and thank you Alyssa Lazzaro your the best 👍"

"ELIN OMAR HERNANDEZ- Sales Manager - The Best Agent I ever had !!!!!"

"Agradable servicio y atención⭐️"

"I had the privilege of talking with Luis Berrios who took great care of my needs. He was knowledgeable, polite and was just such a pleasure to speak with."

"Been with SF for many years... And won't change! The customer service i receive from the agents at my local office is always on point."

"Para ser honesto ami m gusta el servicio que dan m asisten amablemente y responden amis preguntas y necesidades los felicito muchas gracias"

"Gary and his staff are quick to respond and understand exactly what I need."

"Payment"

"Luis Barrios has been an excellent agent. He's always been very helpful."

"Terrible customer service! I’ve been trying to communicate for weeks and no one calls me back to give me answers why they’re raising prices . Everyone has a different reason and oh yes we will have someone call back . Wow after so many years with this agency this is the service that we get the last few months. Good job everyone cause I’ve spoken to just about everyone in there band everyone’s answer was yes let me take a look and I’ll get back to you 😂 wow just wow , what a shame especially being State Farm"

"AGENTS ARE VERY POLITE AND HELPFUL"

"Needed to add a truck to my policy, Jariley M. took care of it fast and easy :)"

"Lucy was so helpful throughout the years of my policy with this office. She was quick to respond, listened to my concerns and guided me through every step of the way. Thank you Lucy 💕"

"Great communication, fast replays. Jariley Martinez helped me a lot, thank you."

"Judy is so amazing! She realized some updates on our policy which helped us save a little money. I greatly appreciate that. Now they helped me add a new vehicle and get ID card asap!"

"I love the service. Cesar Ferreira was very professional and kind and helped me a lot with my home and car insurance. I am very happy because Cesar helped me lower my home insurance a lot!!"

"My family and I have been with Gary and the crew at State Farm for a long time for our car insurance. They've always been easy communicators and make every process incredibly easy. Omar was a huge help to make a policy change quick and painless. Always appreciate that from this group."

"My wife and I are retired seniors who rely on Social Security. When I called Marco, the agent at this very active State Farm office, I recieved very considerate attention and service. He went beyond all the other companies in my search for comprehensive home and auto insurance. When my wife and I walked into his office we saw a friendly team of agents actively working and a sign stateing "There is good in the world!" We certainly found good in that office! They will hear about it in Bloomington Illinois!"

"It was great doing business with you Gary! I truly recommend Gary for all your auto and life insurance needs."

"I have been with State Farm for over a decade now—and have nothing but great customer experiences from all of the agents and customer support. The staff are exceptionally helpful and knowledgeable. I feel very confident that they are my insurance provider. Christina, who was one of their old employees was definitely a very efficient one, same as Omar (Elin) and the others. I would recommend them for any of your insurance needs."